Terms and conditions
General
The following terms and conditions apply to all sections and pages under the www.truebluewills.com website and, where relevant, to other services provided by us. Additional terms and conditions may also apply to other services provided by us and these are set out below and/or will be explained or made available to you if you use these services.
Please read these terms and conditions carefully. They govern our relationship with you in relation to this website. By using or accessing any part of this website you will be deemed to have accepted these terms in full. If you do not accept these terms and conditions please do not continue to use this website.
We may modify these terms and conditions by posting an updated copy of them on this website from time to time. You should check this website from time to time to review the current terms and conditions. By continuing to use this website you agree to the amended terms and conditions.
Information about us
We are True Blue Wills, a limited company registered in England and Wales. Our registered office is at The Threshing Barn, Ratby, Leicester, England LE6 0XZ and our registered number is 10160685. You can contact us by e-mail at enquiries@truebluewills.com.
The website to which these terms and condition apply and for which we are responsible is truebluewills.com and all related micro-sites. This website has not been approved by the FCA or by any financial regulatory authority of any other state or jurisdiction.
Your use of this website and our intellectual property rights
All tools and information available on this website are provided as a free resource and may not be used for commercial purposes of any kind without our prior written consent. For the avoidance of doubt, the use of this website by advisers seeking information to assist clients is not considered to be commercial or quasi commercial use. Written requests to use the information available on this website for commercial purposes may be submitted via email to enquiries@truebluewills,com or by letter to ‘Customer enquiries’ at the True Blue Wills registered address above.
We retain the right, without any obligation, to modify, update, withdraw or deny access to this website at any time and without notice. If the need arises, we may suspend access to this website or close it down indefinitely.
Unless otherwise stated we own the copyright and any other intellectual property rights in all material on this website and in our publications (or are licensed to use the same). Materials include, but are not limited to, the design, layout, look, appearance, graphics and documents on this website, as well as other content such as articles and other text.
Our liability to you
This website, our publications, telephone and face-to-face services are here to help you manage your estate better and make informed choices.
Whilst we try to ensure that the information on this website, in associated publications and the advice given by our advisers via face-to-face, telephone and mail is current and correct no undertaking, representation, warranty or other assurance, express or implied, is made or given by or on behalf of the True Blue Wills or any of our partners, employees, agents or advisers or any other person as to the reliability, accuracy or completeness of the information, opinions, advertising, data or other materials contained on this website or the advice given by our advisers and no responsibility or liability is accepted by any of them for any such information, opinions, advertising or data.
We are not liable for any damages (including, for example, damages for loss of benefits) arising in contract, tort or otherwise from the use of or inability to use the True Blue Wills website, associated publications, the advice given by our advisers or any material provided, or from any action or decision taken as a result of using this website, associated publications, the True Blue Wills face-to-face or telephone sessions. These terms and conditions do not exclude or limit our liability (if any) to you for:
- Personal injury or death resulting from our negligence
- Fraud and fraudulent misrepresentation, or
- Any matter for which it would be illegal for us to exclude or to attempt to exclude our liability.
Availability of this website
Whilst we try to ensure that this website is available 24 hours a day we are not liable if, for any reason, the site is unavailable for any period of time.
We make no warranty that this website is free from defects, viruses or anything else which may be harmful or destructive or that any defects and viruses that do arise will be corrected. We do not guarantee that this website will be compatible with all or any hardware and software that you may use.
We do not control other websites linked to or from this website and we are not responsible for the contents of them, or any changes or updates to such websites. We are not responsible for webcasting or any other form of transmission received from any other websites.
Information on this website
True Blue Wills is not regulated by the Financial Conduct Authority and True Blue Wills does not provide a regulated service.
The information that we at True Blue Wills provide is generic and should be of general assistance to you in managing your finances and estate.
Whilst we try to ensure the information contained on the website is accurate and up to date, including the qualifications and other details of the advisers, we cannot be responsible for any inaccuracies in the information. We are under no responsibility to provide you with access to any additional information or to update this website, even if inaccuracies become apparent.
No person, especially those who do not have professional experience in matters relating to will writing and estate planning, may rely on the contents of this website. No responsibility is accepted by us or any of our partners for any action taken on the basis of the content of this website (to the extent permitted by applicable laws/regulatory rules). Our liability to you as explained above remains unaffected by this.
Contracting online
Nothing on this website is intended to be nor should be construed as an offer to enter into a contractual relationship with you or anyone else, except for these terms and conditions which govern the relationship between us in relation to your use of the website.
If you make a contract with a third party who is named or referred to on this website, it is your responsibility to ensure that the terms of that contract are acceptable to you and to take legal advice if necessary.
We may record calls made to True Blue Wills for quality control, evaluation and training purposes. Any information that you provide will be treated in accordance with the Data Protection Act 1998 – please see the section ‘Personal Information’ below.
Prohibitions on your use of this website
You may not use this website for any purpose that is unlawful or prohibited by these terms and conditions. In particular, but not exclusively you are prohibited from posting or transmitting to or from this website any material:
- That is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience
- For which you have not obtained all necessary licences and/or approvals
- Which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the intellectual property rights of any third party, in any country in the world, or
- Which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data).
We shall fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity or locate anyone posting any material in breach of this section.
Other applicable terms
Any contractual and non-contractual obligations and other matters arising from or connected with these terms and conditions shall be governed by English law and these terms and conditions shall be construed in accordance with English law.
The courts of England and Wales shall have exclusive jurisdiction to settle any dispute which may arise out of or in connection with these terms and conditions.
Any provision of these website terms and conditions which is, or may be, void or unenforceable shall, to the extent of such invalidity or unenforceability, be deemed severable and shall not affect any other provision of these website terms and conditions.